JW Marriott Phuket Resort &Spa

Facilities & Services

Hotel Facilities

Guest Room Features

  • Individual temperature control
  • Mini bar
  • Tea and Coffee making facilities
  • Three telephones, two lines
  • Separate telephone line for computer access
  • High-speed Internet access
  • In-room safe
  • 42 inch LG LCD TV
  • Individual DVD players
  • Bathrobes & Slippers
  • Hair dryer

Special Guest Services

  • Twice daily housekeeping service, including evening turndown service
  • 24 hour room service
  • Safe deposit boxes available at the front desk
  • Baby-sitting service
  • Kid's Pavilion with activities programs for children of all ages
  • Health Club & Fitness Center
  • Yoga Sala
  • Business Center
  • Shopping Gallery
  • Award-winning Mandara Spa
  • Ginja Cook Cooking School

The resort offers high-speed internet access in all guest rooms and suites for a charge.

Internet connection is also available at the Business Center, in the meeting room and foyer area for a fee.

Guests can access Wifi internet for complimentary in some public area such as; main lobby area, Sala Sawasdee Lobby Bar, Cucina, Marriott Café, Siam Deli, Lotus Pavilion, Rim Nam Pool Bar, Blue Pool(South Pool), Out of the Blue Drink, Ginja Taste.

Guests who sign up to Marriott Rewards (free of charge) benefit from complimentary WiFi in guest rooms during their stay.

Conference & Banqueting Facilities
Conference & Banqueting Facilities

The JW Marriott Phuket Resort & Spa has dedicated, spacious conference and banqueting space.

The conference area includes 10 meeting rooms with a total capacity for over 400 participants. The meeting rooms can be merged into a large Ballroom and two adjacent meeting rooms. The Kamala Boardroom with its own private terrace is an ideal venue for small executive meetings or can serve as a registration room for a large conference.

The whole conference space is conveniently located near the resort's lobby and has a substantial pre-function area inside as well as an open air terrace. In addition the resort's Lotus Pavilion set next to the stunning Lotus Pond provides a great choice for banquets. Other inspiring venues include the resort's tropical gardens, one of the many restaurants or the pristine beachfront.

Themed events, corporate teambuilding or even CSR programs can also be arranged to cater to each client's specific requirements. No matter the size of the meeting, the Resort's dedicated team works with organizers to ensure a seamless event experience.

Team Building & CSR Program
Team Building & CSR Program

JW Marriott Phuket Resort & Spa offers a variety of specialist teambuilding and executive tour opportunities. Reflecting the resort’s strong CSR (Corporate Social Responsibility) philosophy and commitment to the environment and local community, these corporate programs specialize in leadership sustainability and are designed to positively impact the client’s team by engaging team members with each other and the environment.

The resort works closely with partners in the community to provide unique experiences with a local flavor, while maintaining high standards of excellence. These strategic partnerships and commitment to best practice are key elements in the resort’s creation of credible programs and activities which Make a Difference and are functional and fun.

The resort’s dedicated teambuilding department has over 12 years experience in tailoring programs to a client’s specific requirements, designing them to enhance team performance and to maximize the potential of the client’s visit. Programs incorporate environmental, social, community and leadership components. Active Teambuilding (group synergy/CSR activities), Environmental Tours, Sustainability Training and Emotional Capital (EQI) reporting are seamlessly combined to offer the client a myriad of opportunities during their visit.

Mandara Spa
Mandara Spa

Tranquil, exotic and supremely relaxing, the Mandara Spa at JW Marriott Phuket Resort & Spa is operated by Mandara Spa, Southeast Asia’s largest operator of tropical garden spas. Spread across more than 17,000 square feet, this stunning haven of rest and rejuvenation won the 2009 ‘Best in Travel’ reader’s poll for Best Spa Hotel/Resort Asia from Smart Travel Asia and the 2009 Silver Sage Readers’ Choice Award from SPA magazine.

Nestled within the resort’s landscaped gardens, the Mandara Spa has 16 couples treatment rooms – five luxurious spa suites with terrazzo plunge pools, private showers and changing room, six deluxe garden rooms with outdoor plunge pools and outdoor showers and five deluxe garden rooms with outdoor showers – and five outdoor Thai massage Salas. There is also a full service beauty salon and separate male and female steam rooms.

The spa’s extensive range of traditional and Western spa treatments include Traditional Thai, Swedish, Aromatic, Balinese and other massages, body scrubs and body wraps, facial elixirs, aromatic baths, steam rituals, manicure & pedicure and depilatory waxing. The Mandara Signature Massage is a ‘four hand massage’ in which two therapists work together in rhythmic harmony, their technique combining Japanese Shiatsu, Thai, Hawaiian Lomi Lomi, Swedish and Balinese massage styles. Performed using the specially-blended massage essential oils sandalwood, patchouli and ylang ylang, the massage helps calm the nervous system, warms and relaxes muscle tissue and promotes the growth of healthy, new skin cells to ultimately result in total relaxation and suppleness of the skin.

Open daily from 10:00 am - 10:00 pm

Health Club & Fitness Center
Health Club & Fitness Center

A fully equipped fitness center with state-of-the art Life Fitness equipment, together with highly trained staff enables guests to continue their fitness regime while away from home - or start one! Sport wears is available for your convenience at the Nike Store in the Health Club.

Facilities include locker rooms with heated whirlpool, sauna, cold plunge pool, relaxation and vanity areas, Yoga Sala, tennis courts, beach volleyball courts, non-motorized water sports (From November to April), mountain bikes, etc.

Open daily from 6:00 am - 11:00 pm Access 24 hours

Swimming Pools
Swimming Pools

The resort has three magnificent swimming pools:

The Main Pool measures 107 meters (1,152 square feet) and includes bubble beds, children's pool with a water slide and statues of turtles and Bubble Lake, Dive Pool with Hydrotherapy Beds and Lap Pool specifically for swimming lengths. Beautiful fountains and water features are highlighted throughout the resort and pool area.

Open daily: 7:00 am - 7:00 pm

The North Pool set in the middle of lush tropical Gardens, the North Pool blends with its natural environment. The pool has an L-shape size and hydrotherapy beds for your complete relaxation. This pool is designated a tranquility area and is Reserved for guests over the age of 16 years.

Open daily: 7:00 am - 7:00 pm

The Blue Pool (South Pool) is situated in the south wing of the resort. The pool has Hydrotherapy Beds and Lap Area. A unique swim up Out of the Blue Splash bar is located in the middle of the pool.

Open daily: 7:00 am - 7:00 pm

Water sports

A selection of non-powered equipment is available including Sea Kayaks, Windsurfers, Boogie Boards, Body Board and a Hobie Cat.


The resort has a resident diving company offering PADI certified courses and sample basic diving courses in our Main swimming pool and diving trips to nearby islands.

Kid’s Pavilion
Kid’s Pavilion

Fun and exciting, the Kids’ Pavilion offers the resort’s younger guests between the age of four and 12 an awesome time! The Kids Zone has an array of wooden- toys, games, computers, a play area and kid-friendly furniture, while the Teen Zone features a mini movie – theater, karaoke, PlayStation, pool table, table tennis and computer stations with internet access. A fully supervised activities program runs each day and includes movies, games, puzzles, sports, yoga, arts & crafts like batik painting, Thai dancing and face painting. A babysitting service is also available.

Fun filled celebrations are organized for special occasions such as Christmas, Easter, Halloween, New Year, Chinese New Year and Thailand’s own beautiful festivals.

Open daily from 9:00 am - 8:00 pm and from 9:00 am - 10:00 pm

Shopping Arcades
Shopping Arcades

A range of specialty shops located in the shopping arcade include JW Boutique featuring resort logo clothing, jewelry and logo item souvenirs. Siam Deli offers an irresistible range of made-to-order gourmet sandwiches, salads, cakes, pastries, ice cream, desserts and Delicious specialty coffees and beverages.

Jim Thompson, a premier brand specializing in silk clothing items and handbags, Soul of Asia, a master painting and antique gallery, Bill Bentley, a traditional English pub, Turtle Mart offers a wide range of fresh vegetables and fruits, groceries, meat & daily products, pastries, snacks & soft drinks, beer, wine & liquor, newspapers, magazines, books and much more.

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